Have had a wait every time I have been there but definitely worth the wait.
Some employees are quick but usually they are deathly slow and working alone. It brings out the rudest customers who don't know what they want but insist on going first while they cluelessly stare at the menu. I went in to buy a quart from the freezer and had to wait 20 minutes to pay. So I put the melted carton back in the freezer and got a frozen one when I finally could pay and leave. Never going back.
They are always out of everything (you would think they would learn to order enough) and they leave their emplees there alone sometimes when they are brand new. Expect a wait, just to be told they have no ice cream.
First and last visit. Called on the phone first to see if they had non-dairy options for those with dietary restrictions. Never picked up the phone. Must have been busy. Took my family in 20 min later and no people. Of the 15 flavors they had they were out of 6 of them!
Girls had personal conversations as I was being rung up and back counter was a mess. With no people in there cleaning should have been a priority. Just went in back and disappeared. Will never return.
Slow, disappointing, and expensive. We waited almost a half hour for them to tell me when I go to order that they don't have anymore waffle cones. I went here because I wanted a waffle cone for father's day. I asked how long until they can make more and they said they were out of waffle cone batter. Who ever runs this location needs to seriously reevaluate the way things are happening. Between the waffle cones and them also being out of raspberry sorbet. I will never be back. I certainly hope you don't waste your time like I did.
Cold Stone Creamery is a US Bakery based in Mishawaka, Indiana. Cold Stone Creamery is located at 620 W Edison Rd #116, Mishawaka, IN 46545, USA.
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