Took our 2015 Audi there for an oil change. Had problems getting anyone to answer the phone for most of the previous morning when I called. Once there, service was performed fine and they did a quick wash.
While I was standing in their customer lounge though, looking for a trashcan to throw away a used K-CUP from their coffee maker, some guy jumps out and starts asking me what I was doing, what I was looking for, did I have a car there, etc. I felt like I had been profiled--I was wearing an old pair of jeans and tee shirt, guess I didn't fit the Audi demographic.
Thank you,
Josh really got me out of a jam. I was traveling from out of state (Ann Arbor, MI) for a family gathering in South Bend, Easter weekend. My car started having troubles around Kalamazoo and I was able to get it to an auto part store for diagnosis. The next morning (Good Friday) I called Audi Michiana and Josh was able to get my vehicle in within 30 minutes; and provide a shuttle back to my parents home. Less than 2 hours later I received an email with diagnosis and ability to select my services. Vehicle was promptly completed by 1:30 p.m. that day. This saved me from towing my vehicle or extending my visit through the following work week.
Wasn't real impressed with this place but better than driving to Kalamazoo, the only other local option.
Thank you so much, you made a believer out of me with your exceptional service. If I am in the area again I'll hold off for your dealership to conduct any further service.
at first i was nervous since I was to take my audi a5 for service , but Jerry service writer make the process so easy and affordable for me and the work was done on a timely manner . thanks guys the whole group work together to get it done , now I have a happy fiance driving her car pretty smooth .. I do recommend this place ...
Car was having issues on a long road trip. The steering was stuff, vibrating and pulling to one side. We called them after opening hours and they accepted us a half an hour later. They immediately told us what was wrong and fixed it. Extremely helpful service and friendly staff.
Audi Michiana is a US Car Dealer based in Mishawaka, Indiana. Audi Michiana is located at 4004 Grape Rd, Mishawaka, IN 46545, USA.
Please contact with Audi Michiana using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Audi Michiana opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Dealer in Mishawaka