I bought a used Cadillac, at the time the car only came with 1-set of keys, and I was told by the salesman that he would order another set and have them shipped to me. The key NEVER came. Only did I realize this at a much later date when I locked my keys in my car that I never got that second set as promised. I called into the dealership and was told "unfortunately they can't do anything about it because it's after 30-days, and the salesman at the time should of taken care of it". I asked if they sold used Cadillac's with only 1 set of keys, and was told No. If this is the type of friendly family oriented car business this place promotes then all Americans should be deeply sadden by this and refuse to purchase cars from this public disgrace. A previous occasion I went into have my car serviced and was given a quote of $1,250. I went else where and ended up paying $325. This place is filled with crooks and thieves that have no respect or honor for their customers. The people who are responsible for such poor customer service I wouldn't give a loaf of bread to if they were starving.
The shop-click -drive online is to bait you into coming to the dealership. First of all, I made an appointment using this program. No one called me. When I showed up, no one was prepared and no one even knew I was coming in. So, of course, I had a bad feeling from the start. Test drove the vehicle, asked for the numbers and they were over $4,000 different. I almost walked. I showed the shop click and drive deal I had printed and was told nobody has EVER brought that in before. The delivery fee and taxes are not included is what I was told. I would not recommend this dealership to anyone. I only ended up purchasing because it was the only place within a reasonable driving distance that had the vehicle the way I wanted it. Just a simple inquiry online at other dealerships and they are ready to roll out the red carpet for me. With such an large purchase, this is what I would expect, but here I was just another up.
Went in to try to buy a truck. Combined my wife and I make over $117000 a year with paycheck stubs for proof of income. We own 2 brand new dodge chargers, and an older truck we want to upgrade. We were told in order to trade in our current truck and get a new one we would need a cosigner. Whaaaaaat? Easy to see they don't want your business here. Take it to Michiana Chrysler, they'll actually make it happen.
Gurley Leep Buick Gmc Cadillac is a US Car Dealer based in Mishawaka, Indiana. Gurley Leep Buick Gmc Cadillac is located at 215 W Douglas Rd, Mishawaka, IN 46545, USA.
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