I came in with a defective product and was assigned to David: he was very polite, nice, helpful, and walked me through every step. Although the place was very crowded, he assisted me patiently while I was there. Overall, I am very happy with my experience here and would like to thank the staff.
Have had a dreadful experience recently at the Apple Store. My octogenarian mother had been there four times in two days trying to buy a new iPad as her old was was dying. We finally got great customer service from Isaiah, Elizabeth and one other woman. They did redeem themselves as it was difficult to get her up and running but it should NOT take a woman that age that many trips to get help. $6 Billion is lost by businesses every year because of poor customer service. Apple is lucky my mother is stubborn and did not want to learn how to operate a different tablet device. This would have been a one star review if not for Isaiah!
The Apple Store lost or stole my favorite CD, which was in my Mac when I turned it into them, and missing when I took the computer home. Trying to contact the store to inquire about it has been a nightmare. Apple is too big to be contacted on the local level. I paid them $360 to have my property lost or stolen! Very sad. :(
Stopped by this store on our way from Toronto to Michigan City to get a gift for someone. Encountered a young man named Nathan who couldn't have been nicer, more efficient and helpful. We were in and out in no time with a phone in our hands and received awesome service with a smile. Thank you:)
The service is horrible! The apple genius bar just assumes that you did it and are coming to conclusion on everything. One man said a scuff is what caused my screen to crack 1" off the corner. Mind you I had already replaced my screen two weeks prior. Long story short just tell apple that they need to pay for your gas before you waste life and money going to that location.
Apple University Park Mall is a US Electronics Store based in Mishawaka, Indiana. Apple University Park Mall is located at 6501 North Grape Road, Mishawaka, IN 46545, USA.
Please contact with Apple University Park Mall using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Apple University Park Mall opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Electronics Store in Mishawaka