Often recommended for phone fixes if you local carrier can't get it fixed they can. True Professionals
Took my note 5 to them for screen replacement. Paid 421.00
I found this place on Google today. I called before I came in and asked about selling my iPad Mini. They were helpful over the phone. I get inside and there are two employees. I get behind the line that has only one person. When that person leaves, the employee walks away knowing I was standing there. She left for almost 15 minutes, so I switched to the other longer line. I finally get helped and the process of selling my iPad Mini for ONLY $20 was not worth the wait!!! When the sale was finished and they gave me my money, their system shutdown and they couldn't give me my receipt. I told them I didn't need a receipt but they said I had to have it for the sale to be final. This entire process took an hour. It was ridiculous!!!
The only complaints is they didn't transfer tempered glass and forgot to put some card/tray back in.
My screen will freeze up or where the keyboard is suppose to be will be black.
Walked in because it was next tinderbox. My S5-16gb was full of bloatware. Courtney couldn't help me with that. Must have been below his genius level. So he sells me a S6-32gb and a 32gb sd card. I get home to find no place to put the sd card. Go back across town and plunked down another $150 for a S7. Now everything has to be migrated to the newest phone. No, you may not take both phones home to do it yourself. So I left my new phone and they'll do the transfer. My daughter was out shopping and picked up the phone. Finally had my phone but NO SIM CHIP. Called and made them find the chip in the old phone. I went back AGAIN to get the chip. Now my phone works. 3 days later. Not quite living up to the name. Genius my ads. Phone prices weren't any better than others I shopped at either.
VERY SLOW & POOR CUSTOMER SERVICE
Update: screen would not respond to touch, only stylus. Took it back in and they told me it was a faulty screen. They fixed it and didn't charge me for express service due to last time taking over an hour despite me paying for it.
Since then my phone will say no sim card 4-5 times a day and have to be restarted.
On top of that I have I have charging issues. Even went out and bought new Samsung chargers. One minute it will fast charge the next it wont. Very frustrated.
Got my iPhone screen replaced. Process took 4 hours and was promised to be finished at 7pm. I arrived at 645 pm, and phone was not done until 7:15, which was 15 minutes after closing time. $150 was an okay price, but I have noticed my screen becoming extremely touchy. It’s probably a better investment than taking it to Apple obviously, but could be improved
Genius Phone Repair is a US Electronics Store based in Mishawaka, Indiana. Genius Phone Repair is located at 5339 N Main St, Mishawaka, IN 46545, USA.
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